Did you recently shop at Value Village? If yes, that small receipt in your pocket might be worth $2. Value Village wants to hear from you.
They have a survey program at www.ValueVillageListens.com, where customers can share feedback and get rewarded with a $2 off coupon.
In this guide, you’ll learn exactly how to take the survey, enter your code, and claim your coupon. No jargon. No confusion. Just a clear, step-by-step process to help you save a little on your next thrift store trip.
What is the ValueVillageListens Survey?
The Value Village Listens survey is an online feedback platform for customers who shop at Value Village or Savers stores in the U.S. and Canada. The company wants to improve the shopping experience, and your feedback plays a big part.
To say thanks, they offer a $2 off coupon at the end of the survey. It only takes a few minutes, and all you need is a recent receipt or an invitation card.
This initiative helps Value Village understand what is working well and where improvements are needed—from the cleanliness of the store to staff friendliness.
Where To Access the Survey?
To start, go to the official survey site:
👉 www.ValueVillageListens.com
This is the only valid site to take the survey and get the $2 coupon.
Make sure you have:
- A recent Value Village receipt
- Access to the internet
- About 5 minutes of your time
How To Enter Code and Login at ValueVillageListens.com?
Here’s how to begin the survey:
- Visit the website: Open www.valuevillagelistens.com in your browser.
- Choose your language: English or French (if you’re in Canada).
- Enter your 4-digit store number: Found near the top of your receipt.
- Enter the 19-digit code: This is located in the middle or bottom part of your receipt.
- Click Start: Now you can begin answering the questions.
If you have a survey invitation card instead of a receipt, enter the code printed on the card.
Make sure you enter the numbers exactly as shown. No dashes or spaces.
How to Find the 4-Digit and 19-Digit Code?
Not sure where the codes are on your receipt?
- 4-digit store number: Usually near the logo or at the top of the receipt.
- 19-digit invitation code: Found near the bottom.
Here’s a simple breakdown:
| Code Type | Location on Receipt | Purpose |
|---|---|---|
| Store Number | Top (next to store details) | Identifies the store you visited |
| 19-digit Survey Code | Middle or bottom of the receipt | Grants access to the survey |
Keep your receipt safe until you complete the survey.
What Is a ValueVillageListens Invitation Card?
Sometimes, instead of a printed receipt, stores hand out a survey invitation card. This is common if your purchase was very small, or if you returned an item.
The card works the same way:
- It has a unique code
- You enter it on www.ValueVillageListens.com
- Then complete the survey
The reward is still a $2 off coupon—no difference from the receipt version.
Survey Questions: What to Expect?
The survey questions are easy and based on your visit. Expect things like:
- How was the cleanliness of the store?
- Did an employee assist you?
- Was the checkout process smooth?
- Did you find what you were looking for?
- Would you recommend Value Village to friends?
Most questions are multiple choice or use a scale (1 to 10). There might also be a few optional comment boxes to share more detail.
This is not a test. Just be honest.
How to Claim the $2 Coupon Code?
Once you complete the survey, you will be shown a validation code. This is your $2 coupon.
Here’s what to do:
- Write it down on your receipt or card
- Bring it with you next time you shop
- Show it at checkout to get $2 off your purchase
Make sure to use the coupon before it expires. Most coupons are valid for 7 to 14 days.
⚠️ Important: You usually cannot redeem the coupon online. It must be used in-store.
Who Can Take the Survey?
The Value Village survey is open to:
- Legal residents of the U.S. or Canada
- Customers 18 years or older
- Anyone with a valid receipt or invitation card
Some restrictions apply:
- You cannot take multiple surveys from the same receipt
- Employees and their families are usually not eligible
Common Issues and Fixes
Running into problems? Here are some fixes:
| Issue | Possible Solution |
|---|---|
| Code not working | Double-check for typos; enter all 19 digits accurately |
| Expired code | Make sure your receipt is less than 7 days old |
| Survey not loading | Try a different browser (Chrome or Firefox recommended) |
| Lost receipt or invitation card | Unfortunately, you’ll need to wait for your next visit |
If it keeps failing, visit a nearby store and ask if they can issue a new receipt.
Tips To Make Sure You Get Your Coupon
- Take the survey soon – Codes often expire in 7 days.
- Use a good browser – Chrome or Firefox works best.
- Write down your coupon code – It may not be sent by email.
- Check your receipt carefully – Make sure it includes a survey code.
- Review your answers before submitting – The coupon only appears once.
Value Village $2 Coupon Rules
Some quick facts about the reward:
| Detail | Info |
|---|---|
| Value | $2 off next purchase |
| Where to redeem | In-store only |
| Expiry | Usually 7–14 days from date of issue |
| Coupon delivery | Instant on survey completion |
| Minimum purchase requirement | May apply (check store policy) |
ValueVillageListens Canada: Country-Specific Notes
For Canadian users:
- You may be redirected to a French version of the site
- Stores follow regional policies (language, receipt layout)
- Coupons are valid in Canada only and must be used at Canadian Value Village stores
Make sure you choose “Canada” and the correct language at the start of the survey.
Frequently Asked Questions (FAQs)
Q1. Can I use the same code twice?
No. Each code is valid for one-time use only.
Q2. Can I take the survey without a receipt?
You can only take it if you have a valid invitation card. Otherwise, you need the receipt.
Q3. Can I get more than one coupon?
Yes, but each coupon must come from a separate visit and separate receipt.
Q4. Do I need to print the coupon?
No printing needed. Just write the code on your receipt and show it during your next visit.
Q5. Is there a minimum spend for the $2 coupon?
Usually yes. It depends on the store, but it is often $5 or more.
Conclusion
Your feedback matters—and Value Village is rewarding you for it. Whether you had a great experience or want to suggest improvements, the ValueVillageListens survey gives you a voice.
Taking the survey only takes a few minutes, and you’ll walk away with a $2 coupon to use on your next trip.
So next time you visit Value Village, don’t toss that receipt. Instead, go to www.ValueVillageListens.com, complete the survey, and enjoy your savings!
Would you like me to generate a featured image, coupon infographic, or pictorial step-by-step diagram to go with this post?
