If you recently shopped at Lowe’s Companies, Inc., you may have noticed a survey invitation printed on your receipt. The lowes.com/survey page allows customers to share feedback about their shopping experience and enter a sweepstakes to win $500.
Retail brands rely heavily on customer experience programs to improve service quality. Lowe’s collects feedback using the Medallia customer experience platform, a widely used survey system used by major global companies.
Completing the Lowe’s survey takes only a few minutes and helps the company improve store operations, product availability, and customer service while giving customers the opportunity to enter a monthly $500 sweepstakes drawing.
In this guide, you will learn:
- How the lowes.com/survey works
- How to enter the $500 Lowe’s sweepstakes
- Survey requirements and eligibility
- How to fix Lowes survey not working issues
- Tips for completing the survey successfully
What is lowes.com/survey?
lowes.com/survey is the official Lowe’s Customer Satisfaction Survey portal where customers provide feedback about their shopping experience and enter a monthly sweepstakes for a $500 check prize.
The survey is typically accessed using a survey code printed on a Lowe’s purchase receipt, though alternative entry methods may exist.
Key Details
| Feature | Details |
|---|---|
| Official website | https://www.lowes.com/survey |
| Survey provider | Medallia |
| Prize | $500 sweepstakes check |
| Survey time | 5–7 minutes |
| Eligibility | U.S. residents 18+ |
Why Lowe’s Conducts Customer Surveys
Large retailers like Lowe’s Companies, Inc. and The Home Depot run feedback programs to measure customer satisfaction.
The Lowe’s survey helps the company understand what customers experience during store visits.
Main goals of the survey
- Improve store cleanliness and organization
- Evaluate employee customer service
- Monitor checkout efficiency
- Identify product availability issues
- Improve the overall shopping experience
Customer feedback is analyzed through the Medallia customer experience platform, which helps companies analyze real customer insights.
Step-by-Step Guide to Complete lowes.com/survey
Follow these steps to enter the Lowe’s survey and sweepstakes.
Step 1: Keep Your Lowe’s Receipt
After shopping at Lowe’s Companies, Inc., keep your purchase receipt.
The receipt contains:
- Survey ID
- Store number
- Purchase date
- Time of transaction
These details are required to start the survey.
Step 2: Visit the Official Survey Website
Go to the official Lowe’s survey page.
Avoid unofficial survey websites to protect your personal information.
Step 3: Enter Survey Details
Enter the information from your receipt such as:
- Survey ID
- Store number
- Date of visit
- Time of purchase
This verifies that you recently visited a Lowe’s store.
Step 4: Answer Survey Questions
You will answer questions about your store visit including:
- Store cleanliness
- Product selection
- Staff friendliness
- Checkout speed
- Overall satisfaction
Answer honestly based on your experience.
Step 5: Enter the Sweepstakes
After completing the survey, you may be asked to provide
- Name
- Email address
- Phone number
This information is used only for sweepstakes winner notification.
Selected participants can win a $500 check through a random drawing.
How to Enter Lowe’s Sweepstakes?
There are two easy ways to enter the sweepstakes:
1. Online Survey Entry
- Make a purchase at Lowe’s and check your receipt for a survey invitation.
- Visit www.lowes.com/survey within 7 days of your purchase.
- Complete the customer satisfaction survey.
- Once you submit the survey, you’ll be automatically entered into the sweepstakes.
2. Mail-in Entry (No Purchase Necessary)
- Handwrite your full name, street address, city, state, ZIP code, age, phone number, and email (if available) on a 4” x 5” card.
- Mail it in an envelope to:
Lowe’s 2025-26 Customer Satisfaction $500 Monthly Survey Sweepstakes, P.O. Box 368, Falmouth, MA 02556-368 USA. - Ensure your entry is postmarked by the designated date (refer to the schedule below).
Important Rules:
- One entry per month per person or email address.
- Each household can win only once during the entire sweepstakes period.
- No entries will be carried over to the next month.
Lowe’s Survey Requirements
To participate in the lowes.com/survey, you must meet the following requirements.
- Must be 18 years or older
- Must be a legal resident of the United States
- Must have a valid survey invitation or receipt
- Must complete the survey within the validity period
Employees of Lowe’s Companies, Inc. and their immediate family members are typically not eligible.
Important Note
According to sweepstakes rules, no purchase is necessary to enter the sweepstakes. Customers may also enter through alternative methods described in the official rules.
Lowe’s Survey Receipt Explained
Your Lowe’s receipt contains key information required to access the survey.
| Receipt Detail | Purpose |
|---|---|
| Store Number | Identifies store location |
| Survey ID | Allows survey access |
| Terminal Number | Identifies checkout register |
| Date & Time | Confirms visit timing |
Always keep the receipt until you complete the survey.
Lowe’s Survey QR Code
Some Lowe’s receipts include a QR code that directly opens the survey page.
Benefits include:
- Faster survey access
- Mobile-friendly entry
- No need to manually type the survey URL
Simply scan the QR code using your smartphone camera.
Is Lowe’s Survey Legit?
Yes, the lowes.com/survey program is legitimate.
It is operated by Lowe’s Companies, Inc. and powered by the Medallia customer experience platform.
How to verify the official survey
- Use the official domain lowes.com
- Check for HTTPS security
- Avoid unofficial survey websites
Legitimate surveys never ask for credit card numbers or financial information.
Best Practices for Completing the Lowe’s Survey
Follow these tips to complete the survey successfully.
Complete the Survey Quickly
Survey invitations may expire after a limited time.
Use the Correct Receipt Details
Double-check the Survey ID and store number.
Provide Honest Feedback
Companies rely on accurate customer feedback to improve services.
Avoid Fake Survey Websites
Always verify that you are on the official Lowe’s survey page.
Lowe’s Survey Contact Support
| Contact Category | Details |
|---|---|
| Survey Sponsor | Lowe’s Companies, Inc. |
| Sponsor Address | 1000 Lowes Blvd., Mooresville, NC 28117, United States |
| Survey Administrator | Cohen-Friedberg Associates LLC |
| Administrator Location | Falmouth, Massachusetts 02536, United States |
| Official Website | https://www.lowes.com |
| Survey Support Portal | https://surveysupport.medallia.com |
| Survey Platform Provider | Medallia |
| Medallia Contact Page | https://www.medallia.com/contact |
| Direct Survey URL | https://survey.medallia.com/?lowes-pos |
| Customer Help Desk | 080 676 74000 |
| Survey QR Code Access | Scan the QR code on your receipt to open https://www.lowes.com/survey |
Frequently Asked Questions
What is the official Lowe’s survey website?
The official survey website is:
What can you win from the Lowe’s survey?
Participants may enter a sweepstakes drawing to win a $500 check prize.
Do you need a receipt to complete the survey?
Most online survey entries require a receipt containing a survey ID.
Is the Lowe’s survey legitimate?
Yes. The survey is operated by Lowe’s Companies, Inc. and hosted on the Medallia platform.
How long does the survey take?
The survey usually takes 5 to 7 minutes.
How are winners selected?
Winners are typically selected through random monthly sweepstakes drawings.
Conclusion
The lowes.com/survey program is an easy way for customers to share their shopping experiences with Lowe’s Companies, Inc..
By completing the survey, customers help improve store services, product availability, and overall customer experience. In return, participants receive a chance to enter a monthly sweepstakes for a $500 check prize.
If you recently visited a Lowe’s store, taking a few minutes to complete the survey can help the company improve while giving you a chance to win.
