JCPenney values your shopping experience and invites you to participate in its 2025 Customer Satisfaction Survey. By sharing your honest feedback on your recent visit, you help JCPenney enhance its products, services, and store environment on their official website www.jcpenney.com/survey.
As a thank you, survey participants receive an exclusive 15% OFF coupon for their next purchase, plus entry into sweepstakes to win a $500 gift card.
Why Take the JCPenney Customer Survey?
Your feedback allows JCPenney to understand customer needs, identify service gaps, and improve its offerings. The survey is quick, easy to complete (about 5 minutes), and rewards your time with valuable discounts and prize opportunities.
Jcpenney Customer Satisfaction Survey Details
| Topic | Details |
| Official Website | www.jcpenney.com/survey |
| Survey Title | JCPenney Customer Satisfaction Survey |
| Survey Reward | 10% off coupon |
| Survey Requirements | 22-Digit Access Code |
| Age Requirement | 18 & More |
| Receipt Valid For | 7 Days |
| Coupon Valid For | 30 Days |
| Entry Type | Online Mode |
| Survey Entry Limits | Unlimited Times |
| Survey Start Date | Starting Day Of A Month |
| Survey End Date | Ending Day Of The Month |
Rewards of the www.JCPenney.Com/Survey
15% discount on your next JCPenney bill
After finishing the JCPenney Customer Feedback, You’ll get a validation code. Redeem this code during your next visit to JCPenney to enjoy a 15% discount on your next JCPenney bill.
How to Take JCPenney Customer Survey At Www.JCPenney.Com/Survey?
To take the at www.JCPenney.com/feedback, You can follow these steps:
- Make a purchase at any JCPenney store.
- Keep your purchase receipt and locate the 22-digit survey access code on the front.
- Visit the official survey website at www.jcpenney.com/survey.
- Select your preferred language: English or Spanish.
- Enter the 22-digit access code exactly as shown on your receipt (no spaces).
- Respond to survey questions regarding your recent shopping experience including staff behavior, store cleanliness, product availability, pricing satisfaction, and overall visit impression.
- Provide your contact information to enter the sweepstakes (optional but required for prize contact).
- Submit the survey to receive your 15% off coupon code and sweepstakes entry confirmation.
www.Jcpenney.com/survey Rules & Regulation
- Must be a legal resident of the United States, including the District of Columbia and Puerto Rico.
- Participants must be 18 years or older.
- JCPenney employees, their immediate family members, agents, and affiliates are not eligible.
- Participation limited to one entry per purchase receipt.
- A valid purchase receipt with a 22-digit survey access code is required for online survey entry.
- No purchase is necessary to enter the sweepstakes via mail-in method (see official rules).
Rewards and Coupon Redemption
- Receive a 15% off coupon code instantly after completing the survey (some receipts may provide 10% off).
- Coupons are valid for 30 days from the issue date and must be redeemed in-store.
- Coupons are non-transferable and cannot be combined with other offers unless specified.
- Sweepstakes winners are randomly selected monthly and notified via provided contact information. Prizes cannot be exchanged for cash.
- Participants may enter multiple times, but only one entry is accepted per unique valid receipt.
What to Expect in the Survey Questions?
- Overall satisfaction with your recent JCPenney visit.
- Likelihood of recommending JCPenney to others.
- Rating of employee helpfulness, professionalism, and friendliness.
- Assessment of store cleanliness and atmosphere.
- Feedback on product selection, pricing, and promotions.
- Experience during checkout and payment process.
- Suggestions for improvements or additional comments.
How to Enter In JCPenney Survey Sweepstakes Without Purchase?
If you wish to participate in the sweepstakes but have no purchase, you may enter via mail-in:
- Write your full name, address, phone number, and email on a 3″ x 5″ postcard.
- Mail it in a stamped envelope to the official sweepstakes address listed in the survey rules on the website.
- Mail entries must be postmarked within the sweepstakes period and comply with all eligibility requirements.
Important Survey Rules & Restrictions
- Survey must be completed within 7 days of the purchase date on the receipt.
- Limit one survey entry per receipt and mobile device.
- Employees and their immediate family are excluded from participation.
- Void where prohibited, taxed, or restricted by law.
- Prizes are awarded “as is,” with no substitutions except at the sponsor’s discretion.
- Personal data collected during the survey is protected and used solely for business improvement and sweepstakes administration.
JCP Survey Customer Support
For survey assistance, call 1-800-322-1189.
For credit card services, call 1-800-542-0800.
Visit JCPenney Customer Service for more info.
Reach out to sweepstakes support via the contact information provided on the official survey website.
About JCPenney
Founded in 1902, JCPenney is a leading U.S. department store chain with over 656 stores nationwide and in Puerto Rico.
JCPenney sells a wide variety of products including clothing, home goods, jewelry, beauty products, and electronics. The company is dedicated to offering great value and excellent customer service to meet diverse customer needs
Final Words
The JCPenney.Com/Survey is not just a feedback platform; it’s a gateway to exclusive deals, improved shopping experiences, and exciting sweepstakes.
By sharing your feedback, you not only help JCPenney enhance its services but also enjoy the perks of significant savings and rewards.
So, don’t miss out on this opportunity to make your shopping experience even better. Take the www.jcpenney.com Customer Service Survey today and make your shopping better.
